Refund Policy
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- Refund Policy
1. Refunds:
Coaching fees are typically non-refundable, as coaching services are often provided on a prepaid basis or within a defined package. This is because the coach reserves time and resources for the client, and cancellations or refunds can disrupt the coach’s schedule and income. However, there may be exceptions or specific circumstances outlined in the coaching agreement where refunds are possible, such as extreme circumstances or mutual agreement between the coach and client.
2. Missed Sessions:
Coaches usually have policies regarding missed sessions that may vary. Some coaches have a no-rescheduling or no-make-up session policy for missed appointments, while Coach Don will allow a one-time rescheduling within a certain timeframe or under certain conditions. It is important to discuss and establish expectations regarding missed sessions with your coach before entering the coaching relationship.
3. Advance Notice:
Coaches often require clients to provide advance notice if they need to cancel or reschedule a session. This allows the coach to adjust their schedule accordingly and may determine whether a missed session can be rescheduled or not.
4. Communication and Flexibility:
Open communication between the coach and client is crucial to address any issues or concerns regarding missed sessions. In some cases, coach Don may be understanding and flexible if the client encounters unforeseen circumstances or emergencies. It is important to discuss and clarify these aspects with coach Don to have a mutual understanding.
It is essential to review and discuss the specific refund and missed session policies with your coach before entering a coaching relationship. The coaching agreement or contract should outline the terms and expectations regarding these matters to avoid any misunderstandings or conflicts in the future.
DISCLAIMER
Please keep in mind that every client has different wants and needs, and it would be unethical for me to suggest anything that is not in line with your overall goals and aims. When working on a project this is why we invest the time to get to know you and your business. Our process is about clarity of your overall Business goals first before I move forward with any client.
